FAQ2026-05-27T11:00:21+02:00

FAQ

How long does it take to active the cooling?2022-11-29T15:36:47+02:00

Simply submersing them in water for 1 to 3 minutes

Will evaporative products get my clothes wet?2022-11-29T15:36:12+02:00

It’s best to wring evaporative products out gently before wearing.

When is evaporative cooling the best choice?2022-11-29T15:35:22+02:00

Evaporative products are lightweight, inexpensive, and don’t require access to a freezer. They are also ideal in low humidity climates.

How do I clean my vest?2022-11-29T15:34:11+02:00

Spot clean by hand and air dry. You may also machine wash on a delicate cycle.

How long will the cooling vest work for?2022-11-29T15:28:11+02:00

The cooling vest should be worn in warm-to-hot conditions or when you’re going to do something physical. The vest can help keep you cool up to 3 hours when worn correctly, although this can depend on the ambient temperature, and your level of activity.

Are cooling vests safe?2022-11-29T15:26:50+02:00

Yes cooling vests are safe to wear and provide fast relief from pain and inflammation. Cooling vests are convenient to use and easy to store.

Must I wear the cooling vest directly on the skin?2025-01-07T12:58:19+02:00

The Evateq should not be worn directly on skin, as it may stick to the skin being uncomfortable. It is worn over a shirt, but will not drench the shirt, if properly used it will not wet the shirt.

Does the cooling vest work in an office environment?2022-11-29T15:07:33+02:00

The Evateq cooling vest relies on evaporation, so will not work in humid conditions. That is the largest factor that would influence performance. The vest would work to some extent in an office, provided it is warm enough for the water to evaporate, the quicker the evaporation the more cooling.

For information about exchanges, refunds and damaged items, please read our Return & Exchange Policy. For any queries, contact us on 011 678 2250 or email sales@digibrands.co.za.

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